First off, let us start by saying that we aren’t really the Cancun Hotel Zone types. There’s a specific type of traveler that loves the Hotel Zone (as evidenced by the millions who travel there every year) and there certainly is plenty to do and see in and around the area (Coco Bongo, Pat O’Brien’s, golfing, shopping, etc.), but with very few exceptions it’s hard to find that luxury all-inclusive, geared towards upscale adults, that isn’t stuffy or pretentious, and isn’t in the middle of spring break crowds. With the opening of the adults-only Royal Cancun in 2007, that all changed.
Upon arriving you’ll immediately notice a small gesture from any staff member you pass – a light touch of a hand to their heart accompanied by a small bow, Royal’s subtle way of greeting their guests and saying hello. It may seem insignificant, but after a few times and a few days, it really hits home – the staff means what they say and go out of their way to treat their guests like royalty. From the smiles at the front desk, to the friendly wave from the swim up pool bartenders, the staff at Royal Cancun is probably the “feature” guests will most likely walk away remembering.
The Royal Cancun is an all-suite hotel, featuring 285 oceanview and oceanfront suites. All suites offer top-notch amenities, such as internet access, flat screen televisions with DVD players, an in-room jacuzzi tub for two, a marble bathroom with oceanview shower and body massage jets, and of course 24 hour room service. A special feature of the Royal resorts (Royal Playa Del Carmen being the sister property) is Online Check In – guests in the Royal Service rooms are able to check in 48 hours prior to arrival and save time upon arrival (just get your key and go!), and guests in Royal Oceanfront and higher can select the specific room they want prior to arrival. No more worries about requesting high floor, or double beds, or non-smoking – choose the room, location, bedding, etc. two days before you check in and it’s all set! (Oceanfront and higher also get a one-hour test-drive of the Royal’s signature Mini-Coopers – how’s that for a perk?)
Five gourmet restaurants are available with cuisine from Asian fusion to Mexican-French creations to Spanish tapas to Caribbean specialties, plus the exclusive Chef’s Plate, where dinners are specially prepared by the chef nightly – no two dinners the same – in a private table area. (The Chef’s Plate is the only restaurant that requires reservations). Also available are the five restaurants at the adjacent Gran Caribe Real that give guests more dining choices than they can fit in a week’s stay. In-suite 24 hour room service plus a 24 hour sports bar mean the dining never ends.
The Royal Cancun, along with Gran Caribe Real next door, have been extensively upgraded in the beach area, and now feature some of the largest sandy areas in all of Cancun. The owners took upon the expense of building rock jetties in strategic areas, then pumping sand (again on their own) to greatly increase the size and depth of the beach. Water is very calm, very blue – just like the Cancun postcards!